Skills & Competencies for Quality Control Supervisor II

Quality Control Supervisor II job profile

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JOB SUMMARY for Quality Control Supervisor II

Oversees and monitors the inspection and testing of materials, parts, and products to ensure adherence to established quality standards.

JOB RESPONSIBILITIES for Quality Control Supervisor II

Establishes inspection protocols, defines sampling procedures, and determines equipment and mechanisms to be used in the testing process. Recommends changes in specifications of materials, parts, and products based on inspection results. May formulate and revise quality control policies and procedures.

Quality Control Supervisor II SALARY RANGE

BASE 50%
$96,817
TOTAL 50%
$101,985
Job Level
M00
Job Code
RD14000122
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Quality Control Supervisor II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Control Supervisor II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Control Supervisor II

1 Industry Competency – Manufacturing Processes
Proficiency Level -2
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Identifies and lists the essential equipment and tools needed to perform manufacturing activities.
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Level 2 Behaviors
(Light Experience)
Supports processes to ensure alignment with good manufacturing practice (GMP) systems.
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Level 3 Behaviors
(Moderate Experience)
Recognizes manufacturing bottlenecks and recommends solutions to limit disruption.
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Level 4 Behaviors
(Extensive Experience)
Trains manufacturing teams in operating various machines and following related manufacturing processes.
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Level 5 Behaviors
(Mastery)
Monitors products and processes throughout manufacturing operations to support daily production.
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3 Quality Control Supervisor II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor II
Proficiency Level - 4
5 Competency for - Quality Control Supervisor II
Proficiency Level - 5

13 general skills or competencies (Job family competencies) for Quality Control Supervisor II

1 Job Family Competencies – Change Management
Proficiency Level -2
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Lists the methodologies and best practices of change management.
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Level 2 Behaviors
(Light Experience)
Supports auditing and reporting related to change management to help resolve transformations and claims.
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Level 3 Behaviors
(Moderate Experience)
Works with the management team to develop change orders or proposals.
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Level 4 Behaviors
(Extensive Experience)
Reviews accounting activities to comply with change management policies.
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Level 5 Behaviors
(Mastery)
Promotes change management to assure maximum operational effectiveness.
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2 Job Family Competencies – ISO Standards
Proficiency Level -2
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Lists the basic protocols and applicable regulations in ISO.
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Level 2 Behaviors
(Light Experience)
Supports conformance to ISO standards by following procedures and work instructions.
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Level 3 Behaviors
(Moderate Experience)
Works with the management in preparing schedules for new quality practices to achieve ISO accreditation.
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Level 4 Behaviors
(Extensive Experience)
Trains employees with internal and external ISO auditing to enhance understanding of ISO standards.
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Level 5 Behaviors
(Mastery)
Monitors audit and compliance programs with ISO standards to drive system improvement.
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3 Quality Control Supervisor II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor II
Proficiency Level - 4
5 Competency for - Quality Control Supervisor II
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Quality Control Supervisor II

1 Core Competencies – Quality Management
Proficiency Level -2
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Identifies internal and external quality management policies and standards.
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Level 2 Behaviors
(Light Experience)
Keeps quality management system data current to ensure accuracy and consistency.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to tailor the general quality control measures for specific situations.
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Level 4 Behaviors
(Extensive Experience)
Researches and recommends alternative tools and methodologies for better quality management.
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Level 5 Behaviors
(Mastery)
Promotes continuous quality improvement by collaborating with the management team to foster a culture of Total Quality Management.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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3 Quality Control Supervisor II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor II
Proficiency Level - 4
5 Competency for - Quality Control Supervisor II
Proficiency Level - 5

Summary of Quality Control Supervisor II skills and competencies

There are 1 hard skills for Quality Control Supervisor II, Manufacturing Processes.
13 general skills for Quality Control Supervisor II, Change Management, ISO Standards, KaiZen, etc.
8 soft skills for Quality Control Supervisor II, Quality Management, Planning and Organizing, Coordination, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Supervisor II, he or she needs to be proficient in Quality Management, be proficient in Planning and Organizing, and be proficient in Coordination.

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